What is Evolving Technology Solutions?

Evolving Technology Solutions manages 5 data types including leads. Helps you organize, track, and share your work in 1 place for teams and solo users.

What is a managed service provider (MSP), and why do West Michigan small businesses use one?

A managed service provider handles a company's IT and cybersecurity functions for a predictable monthly fee — including 24/7 monitoring, patching, help desk, and incident response. West Michigan small and mid-size businesses use MSPs when a full internal IT team isn't economical but the risk of an unmanaged stack is too high.

What's the difference between an MSP and an MSSP?

An MSSP (Managed Security Service Provider) is an MSP that specializes in security — running continuous monitoring, incident response, compliance management, and policy development. Evolv operates as an MSSP-led MSP: security-first operations with full-service managed IT underneath.

How fast can the Cyber Scorecard run?

The Cyber Scorecard takes about 5 minutes to complete. Your output is a plain-English posture report emailed to your inbox, showing where you're exposed and what to address first.

What's the AI Savings Calculator?

The AI Savings Calculator is a 2-minute tool that estimates dollars per FTE per month your firm could save through AI-assisted workflows. Your output is a dollar estimate, a confidence range, and a short list of tools matched to your industry and size.

How does the AI Savings Calculator stay accurate?

The calculator uses industry-standard productivity benchmarks adjusted for firm size and vertical. It produces an estimate, not a quote — a follow-up vCAIO discovery call refines the numbers using your actual workflow data.

What does a vCISO cost roughly?

Fractional vCISO engagements typically run 10–20% of a full-time CISO's salary. For a 10–100-employee firm, that means a defined monthly retainer rather than a $250K+ annual hire. The Cyber Scorecard helps tailor the scope and estimate before you commit.

When does an insurance agency need a NAIC WISP?

Every state-licensed producer must maintain a Written Information Security Program (WISP) under the NAIC Data Security Model Law (MDL-668). The deadline and enforcement mechanism vary by state, but the requirement is universal across all states that have adopted the Model Law.

Where is Evolving Technology Solutions based, and what areas do you serve?

Evolving Technology Solutions ('Evolv' for short) is headquartered in Grand Rapids, MI. Our West Michigan service area includes Grand Rapids, Kalamazoo, Muskegon, Holland, Lansing, and surrounding counties. We operate remote-first and serve clients across Michigan statewide.

How do I evaluate an MSP without making the same mistake we made last time?

The fastest way is to ask three things — average ticket response time in the last 90 days, the named individual who would own your security, and which compliance frameworks they have delivered with what timeline. If those answers are vague, you are talking to a break-fix vendor, not a managed practice. 90% of MSP buyers cite response time as the #1 selection criterion. Our 5-minute Cyber Scorecard runs the same evaluation against your current setup.

How much should a small business spend on cybersecurity?

Industry benchmarks put managed cybersecurity at $50–$200 per user per month, or $2,000–$10,000 per month for a 20–200-employee firm. Building an in-house alternative — a security analyst plus tooling — runs $300,000–$500,000+ per year. For most West Michigan firms, managed delivers stronger coverage at a fraction of the in-house cost. Run our Scorecard for an estimate tailored to your stack.

Grand Rapids & West Michigan

Managed IT, cybersecurity, and compliance for West Michigan small businesses.

Stop worrying about your IT, your auditor, and your data. One flat monthly rate, one local team, 24/7 protection.

Or see how it works →Calculate your AI savings (2 min) →

Founded Q4 2024 in Grand Rapids, MI.

of small businesses hit by ransomware last year couldn't name their last backup test.

MicrosoftSolutions Partner

10-person team · 200+ combined years

Grand Rapids, MI · serving West Michigan

Technology Partners

A 200-attorney law firm in West Michigan

IOLTA-compliant from day one

A 45-employee insurance agency in Lansing

NAIC WISP in 28 days

A regional CPA firm in Grand Rapids

IRS Pub 4557 aligned

A Muskegon manufacturer

CMMC Level 2 readiness in flight

Client examples shown are anonymized composites of current engagements.

Add your rating & review count to the GoogleRating entity in the dashboard.

Managed IT

24/7 helpdesk, monitoring, and on-site support across West Michigan.

Cybersecurity

Managed EDR, 24/7 SOC, immutable backup, and ransomware protection.

Compliance

Audit-ready HIPAA, NAIC, PCI, and CMMC — evidence built in.

Prefer to talk first? Book a 20-min call →

Your plan, in three steps.

Score

Take the 5-minute Cyber Scorecard or the 2-minute AI Savings Calculator. You'll get a plain-English report in your inbox.

Scope

Book a 20-minute call. We walk through the report together. No pressure, no pitch deck, no cost.

Secure

You pick. Run the plan yourself, or have us run it for you — Cybersecurity as a Service, vCISO, or vCAIO.

Start Your Cyber Scorecard

Protect your business. Prove it to your auditor. Profit from AI without the risk.

What's actually keeping you up at night.

Exposed

You can't name the last time your backups were tested. 43% of SMBs that got hit last year couldn't either.

Audited

The compliance checklist lives in someone's inbox. The deadline is real. The carrier won't wait.

Left Behind

AI is changing how work gets done. The firms that figure it out first are pulling ahead.

Our Story

We built Evolv because West Michigan deserved better.

Every firm we work with grew up on a stack that wasn't designed for today's threats, today's auditors, or today's AI. We've stood in the same spot you're standing in. The plan we hand you is the plan we'd use ourselves.

What you walk away with.

A defensible answer

Walk into your next audit, board review, or carrier renewal with documented proof of where you stand.

A plan you can show your board

Plain English. Quantified risk. 30/60/90-day milestones.

AI that makes money, not noise

A short list of AI tools that pay for themselves — and a written policy that keeps your data out of public models.

A partner, not a ticket queue

A named human responds in four business hours. Not a chatbot, not a triage pool.

The firms that didn't measure their exposure didn't see it coming — and their cyber-insurance denial letters don't care that they were about to get around to it. The cost of "we'll figure it out later" arrives all at once.

Start Your Cyber Scorecard

Cyber Security

Check your Cyber Score

Enter your domain to get an instant security assessment — dark web exposure, email vulnerabilities, network risks, and more.

Frequently Asked Questions

Free · No Commitment

Start with a Free Security Maturity Assessment.

A written evaluation of your IT and security posture across 6 dimensions. Heatmap + 90-day action plan. Delivered in 3 business days.

Book Your Free Assessment →

Free · 30-minute call · Written report within 3 business days